Frequently asked questions

Trezow (trezow.com) is India’s give-away marketplace: people list things they no longer need, such as furniture, clothes, books and electronics, and neighbours request and collect them for free. Nothing is ever sold. It runs on the web at trezow.com and as the Trezow app.

No. Trezow, at trezow.com, is a free give-away community for India. Trezor is an unrelated company that makes cryptocurrency hardware wallets. The names only look alike.

No. Trezow, at trezow.com, is a free give-away community for India. Trezure is an unrelated luxury furniture and home-decor brand. Trezow sells nothing: every item is given away for ₹0.

Yes. Every item on Trezow is given away for ₹0. Nothing is ever sold between users — asking for money or a swap for an item is not allowed.

Trezow runs on optional community contributions that support the platform (never between users). If you’d like to help keep it free for everyone, you can become a Community Supporter.

Trezow is India-first and built for hyper-local pickup. You’ll see items nearest to you first — set your city from the location chip in the header.

Tap Give an Item, add a photo, title, category and your area — it takes about 30 seconds. Interested neighbours will send you a request and you choose who receives it.

Open any item and tap “Request This Item”. Add a friendly note and your pickup details. The giver reviews requests and picks who it goes to.

When a giver accepts your request, you get a 4-digit code. At handover, the giver enters it to complete the exchange in one verified step — so a gift can only be marked complete by the two of you.

Yes — tap the heart on any item to save it. Your saved items live under Saved items.

Users can verify their phone, everyone builds a public rating, and you can report or block anyone. Our team reviews reports and can hide items or ban accounts.

No. Your exact location is never exposed — the map only shows an approximate area. A delivery address is shared with the giver only after they accept your request.

Prefer a public, well-lit spot, tell a friend where you’re going, and coordinate through in-app chat. See our Community Guidelines for more.

Contributions are voluntary support for the platform and generally non-refundable. If you contributed by mistake, email us within 7 days — see the Support & Refund Policy.